What we do
We define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities.
That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run – standing by to make improvements when things change.
It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place.
Who we do it for
We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare.
We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods.
If you have a lot of customers or citizens, a complex data ecosystem, a legacy tech stack, and an ambition to make a big impact… we should talk.
We built a Geopolitical Scenario Mapping system for the Economist Intelligence Unit.
How we got here
Transform merged with Cadence Innova, the UK’s leading public sector change consultancy. The result is a new kind of partner, with the depth and breadth of the Big 5 but the open, collaborative culture that cares about delivering the right things in the right ways—for our clients, their users and for each other.
Together, we’re able to deliver change from the very first ideas through to deployment—building on our deep relationships at every level of government.
We worked on closing the gender pay gap for the Government Equalities Office.
How we’re different
Legacy transformation consultants are wired to create dependency and lock-in. We’re different in four main ways:
Size
We’re big enough to handle the toughest challenges but small enough to care about the outcome. Your success matters to us.
Structure
Instead of being divided into separate P&Ls that compete for budget, we’re collaborative by design, with many practices under one P&L. We don’t compete against each other; we align around your challenges.
Methodology
Instead of hard-wired "playbooks", our model is based on listening hard and honouring the specifics of your situation. We approach your challenges from many angles – strategy, service design, product engineering, UX, change management… all interwoven in a single relationship.
Culture
Working with a diverse, open, high-integrity culture feels completely different, from start to finish. We work closely with our clients to deliver impact, running entire processes or enabling your teams to thrive without us.
There has never been a transformation partner like Transform.
We moved the appeals process online for the Immigration and Asylum Tribunal.
We helped establish a freeport in North Wales.
