Focusing on the right problem. Delivering change that mattered.

Wandle Housing Association set out to become a larger, more efficient organisation — known for excellence in the sector.

To make that ambition real, they needed clarity on direction and a clear plan to deliver the change. Disconnected structures, unclear capability gaps, and limited use of data were all holding them back.

They needed our help to frame the right problem, align leadership, and deliver a transformation programme that would stick.

How we tackled it

Co-create a clear strategic vision with leadership, staff and stakeholders
Use targeted diagnostics to focus on what really needed to change
Combine strategy, design and delivery planning into one joined-up programme
Work openly and collaboratively, embedding change across teams

The results

A shared vision and future direction for the organisation

An organisational blueprint linking strategy, structure, and capabilities
Review of existing operations, processes, governance, and systems
A future operating model covering people, processes, and technology
A data and information strategy to support smarter decision-making
A practical implementation plan including people change and HR transition

This piece of work was carried out by Cadence Innova before merger. We're honoured to continue this impactful work under the Transform brand going forward.