Skip to main content
Client
Government Equalities Office
Domain
Public Sector
Service
Consulting, User Research

The challenge:

Closing the Gender Pay Gap (GPG) was a top strategic priority for the Government Equalities Office (GEO).

The GPG refers to the difference in earnings received by men and women and was calculated by The Office for National Statistics (ONS) by using the difference in average gross hourly earnings, between men and women as a percentage of men’s earnings. 

Cadence was appointed to lead the development of the reporting tool, from Discovery through to Alpha and Beta phase prototypes.

The solution:

Working in partnership with the GEO, effective and wide-reaching user research revealed a complex range of needs from a diverse stakeholder group. This enabled the design of service that not only met the reporting requirement, but also a much wider range of requirements relating to publication and use of the information produced.

Our ‘one team’ approach, underpinned by a culture of trust, safety and mutual respect, exceeded the expectations of our customer and made the best use of the combined expertise available, producing a service that successful passed GDS assessments at each stage of review.

The results:

  • The work won a ministerial award for Excellence in Project Delivery in the department’s annual awards.
  • Work was recognised for having a lasting positive impact in our wider society, for addressing pay-related inequalities and its economic realities.
  • The tool has been widely discussed in the national media.
  • GPG reporting has led to an increased number of organisations taking action to address the disparity and the causes behind it.

This piece of work was carried out by Cadence Innova before merger. We're honoured to continue this impactful work under the Transform brand going forward.