Trade has become more complex and volatile
Brexit, new sustainability rules and expanding border controls have created many challenges. Governments must adapt border and compliance systems, while intermediaries and traders face shifting rules and rising costs.
Digitalisation is the opportunity.
AI, automation and better data can simplify border processes and streamline customs clearance, building efficiency and resilience. When you reduce paperwork, goods can move more efficiently—and compliantly—across borders and supply chains.
But it’s not easy to create digital solutions that work across multi-agency trade environments. Traditional consulting models often separate policy from technology, and rely on one-size-fits-all playbooks—leading to solutions that work better on paper than in practice. Our approach is different: we work in small, integrated teams that combine domain knowledge with digital execution to deliver solutions that work.
We pair deep expertise in international trade with the ability to design and execute digital and data transformation to help governments, intermediaries and traders become more nimble and resilient
Our services
We support governments, intermediaries and traders in modernising trade. Our focus is on creating systems that are trusted, efficient and resilient — and intuitive for users.
Systems and data modernisation
Upgrading customs, compliance and border IT platforms, improving interoperability across agencies
Process automation and AI
Reducing manual steps in customs, compliance and supply chain processes.
Service design and user experience
Designing journeys, tools and support that make compliance and trade processes simple, clear and accessible.
Strategy and execution
Shaping operating models, governance frameworks and roadmaps to take plans to action.
A few of our clients
Related case studies
Introducing our Director for Trade & Growth, Jose Puyana
A Chartered Management Consultant (ChMC) with over 15 years of experience across global trade, public policy and digital transformation, Jose brings a unique blend of strategic vision and hands-on delivery expertise. He has led complex, high-profile initiatives across Europe and Latin America, building trusted relationships with senior leaders in government and industry.
Before joining Transform, Jose served as Colombia’s Trade Commissioner to the UK, where he led trade negotiations and market access initiatives, helping secure the UK-Colombia post-Brexit Trade Agreement and establish the bilateral Trade Dialogue platform with the UK government.
At Transform, Jose focuses on how digitalisation and design can make global trade smarter, faster and more accessible — from modernising customs and border processes to using AI and data to identify and remove friction across the end-to-end trade journey. He combines a global perspective with a passion for collaboration, innovation and growth.
