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Over a decade of transforming government digital services

 

Starting in 2010, when we wrote the DirectGov review with Martha Lane Fox, laying the foundations for the Government Digital Service and the agile and open source revolution that transformed the way government does digital.

Since then, we've researched, designed and built over 50 live services through the full cycle of Discovery – Alpha – Beta – Live, including services for citizens and businesses, as well as services transforming the back-end of government and the way civil servants work.

Our clients include most central government departments, including Department for Education, HMRC, Home Office, Defra and Cabinet Office, as well as agencies such as HM Courts & Tribunal Service, Health Education England and Marine Management Organisation.

Our services cover all DDaT disciplines at all SFIA levels. We're currently on DOS6, G-Cloud 13, Lots 1-4 and Digital Programmes & Specialists Lot 2, and HMRC DALAS Lot 3, as well as several specialist frameworks.

2010

Delivering the Martha Lane Fox report

2011

Developing the first designs for GOV.UK with the Government Digital Service

2012

Opening access to power of attorney with the Office of the Public Guardian

2013

Setting up the first digital services at the Home Office

Safeguarding the UK’s history for the digital age with Historic Royal Palaces

2014

Reducing queues at the UK border using data science and engineering for the Border Force

2015

Making losing your passport less of a headache with HM Passport Office

2016

Transforming the nation's health through Couch-to-5k and Sugar Smart with Public Health England

2017

Working with the Marine Management Organisation to help the UK fishing industry digitally record catches and protect sustainability and preparing for a new landscape after the exit from the European Union with Department for International Trade

2018

Helping vulnerable gamblers take a much-needed break​ using Gamstop

2019

Keeping trade flowing after EU exit for HMRC

2020


Building a Net Zero future with the Department for Business, Energy & Industrial Strategy

2021

Winner of the Global Service Design Award for the Asylum and Immigration work for HM Courts and Tribunal Service

2022

Appointed to the new Digital Specialists and Programmes Framework for Crown Commercial Service (CCS) and reappointed to G-Cloud 13

2023

Helping design new grant services for improving home energy efficiency for Department for Energy Security & Net Zero

Working to establish a Planet-Centred Design movement in Government

A few of our clients