Blog

How customer-centred are companies in the media industry?

Each year, Transform conducts research into the opinions of digital leaders around the broad subject of  digital maturity, combining their views with consumer insights, for our Digital Maturity Index or DMI report. The research has evolved over the years – from a report on how well companies manage their digital activities, through a focus on multi-channel maturity to […]

New advisory board members join the Transform UK leadership team

PRESS RELEASE: ISSUED 12TH AUGUST 2014 Transform UK is expanding its leadership team with the appointment of Neil Ashworth, Giles Naylor, James Furse and David Parry-Jones to form an advisory board. Emma Robertson, Managing Director at Transform, said, “I’m delighted to have Neil, Giles, James and David working with us as advisors. They each bring […]

888,246 ceramic red poppies

In Flanders fields the poppies blow, Between the crosses, row on row In Flanders Fields by John McCrae, May 1915 The Tower of London is no stranger to blood. From the disappearance of the two princes in what came to be known as the Bloody Tower to Royal executions on Tower Green, the palace has […]

House of Fraser blazing a multi-channel trail

Each issue of Internet Retailing magazine features a Retail Review; a look at a chosen retailer’s overall strategy and how it embraces mobile, digital and in-store tech. As one of four regular reviewers, Transform is invited to comment on the retail strategy of the organisation, providing insights and viewpoints on the retailer’s channel mix. The […]

Strategic patient-centred healthcare

After ten years working in the NHS and commercial healthcare, I had the pleasure of collaborating with a highly informed and very enthusiastic health care professional, Gillian Rudge on our latest research paper. An expert dietician by day, Gill has a track record for developing award-winning innovative solutions to complex and overlooked areas of care. […]

Transform has Tour de France fever – Ey up t’Tour

This Saturday the 101st Tour de France begins in Leeds as Yorkshire, ok the UK, plays host to the Grand Départ. Nine new cities feature in this year’s tour including Leeds, Harrogate, York, Sheffield and Cambridge – excitement is building and it’s not just in the cycling community. The legacy of 2012, it would seem, is […]

This is not just any website redesign, it’s an M&S website redesign

  Each issue of Internet Retailing magazine features a Retail Review; a look at a chosen retailer’s overall strategy and how it embraces mobile, digital and in-store tech. As one of four regular reviewers, it’s my role to comment on the retail strategy of the organisation, providing insights and viewpoints on the retailer’s channel mix. […]

Does same-day delivery equal customer-centred supply chain?

Last week I was asked to speak at the Chartered Institute of Logistics and Transport conference. Listening to the other speakers and chatting with delegates during the day it’s clear that the increasing pace of change and the ever more complex challenges mean supply chain professionals are looking for ways to make sense of it […]

GOODWOOD PARTNERS WITH TRANSFORM UK TO LAUNCH ITS NEW ‘GOODWOOD ROAD AND RACING’ WEBSITE

PRESS RELEASE: ISSUED 19TH JUNE 2014 Later this month, Goodwood’s iconic Festival of Speed takes place and the launch of ‘Goodwood Road and Racing’, its new motorsport and motoring lifestyle channel, provides an online destination that is no longer solely for enthusiastic motorsport fans but will also attract new visitors passionate about luxury brands and […]

Play Matters. Bring out the Lego.

At Transform we knew Lego was cool long before the Lego Movie. We keep our stationery in Lego storage heads, report our performance in Lego graphs and recognise the work of our team using Lego figures on our Wall of Fame. After all, we are Awesome! We believe that play matters and as yesterday was […]